Privacy Policy
Effective Date: 01/01/2020.
At Trunorth Projects ("we", "our", "us"), we are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose and protect your personal information when you engage our services or use our website.
1. What Information We Collect
We may collect personal information including:
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Your name
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Postal and property address
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Email address
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Telephone number
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Project and building information
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Plans, drawings and specifications you provide
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Photographs relating to your project
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Payment and invoicing information
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Communications between you and us
Our website may also collect technical information such as your IP address, browser type and website usage through cookies and analytics tools.
2. How We Collect Information
We collect personal information when you:
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Contact us by phone, email or our website
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Request a quote
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Enter into a building contract with us
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Subscribe to our communications
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Complete forms on our website
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Communicate with us during your project
3. Why We Collect Your Information
We collect and use your information to:
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Provide quotes and construction services
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Manage and complete your project
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Communicate with you throughout the building process
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Arrange inspections and liaise with consultants, suppliers and subcontractors
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Issue invoices and receive payments
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Meet our legal and regulatory obligations
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Improve our services and website
4. Disclosure of Information
We may disclose your personal information to:
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Employees and contractors
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Subcontractors and suppliers
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Architects, designers and engineers
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Building surveyors and consultants
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Local councils and government authorities where required
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Insurers, accountants and legal advisers
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Technology and website service providers
We do not sell your personal information.
5. Storage and Security
We take reasonable steps to protect your personal information from misuse, interference, loss and unauthorised access.
Information may be stored electronically and in paper files. We use appropriate security measures to safeguard the information we hold.
6. Cookies and Website Analytics
Our website may use cookies and analytics services to understand how visitors use our website and improve user experience.
You can disable cookies through your browser settings, although some website features may not function correctly.
7. Access and Correction
You may request access to the personal information we hold about you or request corrections if it is inaccurate, incomplete or out of date.
To make a request, please contact us using the details below.
8. Marketing Communications
From time to time, we may send information about our services or completed projects if you have requested information or made an enquiry.
You can opt out of receiving marketing communications at any time by contacting us.
9. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
10. Changes to this Policy
We may update this Privacy Policy from time to time. The current version will always be available on our website.
11. Contact Us
If you have any questions about this Privacy Policy, wish to access or correct your personal information, or wish to make a privacy complaint, please contact:
Trunorth Projects Pty Ltd
Email: solutions@trunorthprojects.com.au
Phone: +61 405702891
Website: www.trunorthprojects.com.au
If you are not satisfied with our response to a privacy complaint, you may contact the Office of the Australian Information Commissioner (OAIC).
Cookie Policy
Effective Date: 01/01/2020.
This Cookie Policy explains how Trunorth Projects uses cookies and similar technologies on our website.
What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help websites function efficiently, remember your preferences and provide information about how visitors use the site.
How We Use Cookies
We may use cookies to:
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ensure the website functions correctly
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improve website performance and user experience
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remember your preferences
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understand how visitors interact with our website using analytics tools
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monitor website traffic and performance
Types of Cookies We May Use
Essential Cookies
These cookies are necessary for the operation of the website and cannot generally be disabled.
Analytics Cookies
These cookies collect anonymous information about website usage, such as pages visited and time spent on the site. This information helps us improve our website.
Functional Cookies
These cookies remember preferences you have selected to improve your browsing experience.
Managing Cookies
Most web browsers allow you to manage or disable cookies through your browser settings.
Disabling cookies may affect the functionality of some parts of this website.
Third-Party Services
Our website may use trusted third-party services, such as website analytics providers, that place cookies on our behalf. These providers manage their own privacy practices.
Changes to This Policy
We may update this Cookie Policy from time to time. The latest version will always be available on our website.
Contact Us
If you have questions about this Cookie Policy, please contact:
Trunorth Projects
Email: solutions@trunorthprojects.com.au
Phone: +61 405702891
Website Terms & Conditions
Effective Date: 01/01/2020.
Welcome to the Trunorth Projects website. By accessing or using this website, you agree to these Terms & Conditions. If you do not agree, please do not use this website.
1. About Us
Trunorth Projects is a Victorian residential construction business providing building, renovation, extension and outdoor living construction services.
2. Website Information
The information on this website is provided for general information only. While we make reasonable efforts to ensure content is accurate and current, we do not guarantee its completeness, accuracy or suitability for every situation.
Information on this website does not constitute professional building, engineering, design or legal advice.
3. Quotations
Any pricing, estimates or project costs shown on this website are indicative only.
Formal quotations are prepared after reviewing your individual project requirements, site conditions, plans and specifications.
4. Intellectual Property
Unless otherwise stated, all website content including text, photographs, graphics, logos, designs and downloadable material is owned by or licensed to Trunorth Projects.
You may view and print material for your personal use only. You must not reproduce, modify, distribute or commercially exploit any content without our written permission.
5. Images
Project photographs are provided as examples of completed work. Individual project outcomes may vary depending on design, materials, site conditions, council requirements and client selections.
6. Third-Party Links
Our website may contain links to third-party websites for your convenience.
We are not responsible for the content, security or privacy practices of external websites.
7. Limitation of Liability
To the maximum extent permitted by law, Trunorth Projects excludes liability for any loss or damage arising from reliance on information contained on this website or from the use of this website.
Nothing in these Terms excludes any rights that cannot legally be excluded under Australian Consumer Law.
8. Website Availability
We do not guarantee uninterrupted access to this website and may update, suspend or remove content at any time without notice.
9. Governing Law
These Terms & Conditions are governed by the laws of Victoria, Australia.
Any disputes relating to this website will be subject to the jurisdiction of the courts of Victoria.
Website Disclaimer
The information published on this website is intended to provide general information about Trunorth Projects and the residential construction services we offer.
While every effort has been made to ensure the information is accurate and up to date, Trunorth Projects makes no warranties or representations regarding the accuracy, completeness or reliability of the information provided.
The content on this website does not constitute building, engineering, architectural, legal or financial advice. Every building project is unique and subject to factors including site conditions, planning controls, engineering requirements, material availability and client selections.
Images shown throughout this website represent completed projects undertaken by Trunorth Projects or projects completed with client permission. They are intended to illustrate workmanship and design possibilities only. Individual project outcomes may differ.
Estimated costs, project timeframes and construction information provided on this website are indicative only and should not be relied upon when making financial or construction decisions. Formal quotations are prepared following consultation and assessment of your individual project.
To the extent permitted by law, Trunorth Projects accepts no liability for any loss or damage arising from reliance on information contained on this website.
Nothing in this disclaimer excludes rights or remedies available under the Australian Consumer Law or other applicable legislation.